Tuesday, June 4, 2013

Hands-on review: Updated: Nokia Lumia 925

Hands-on review: Updated: Nokia Lumia 925

Hands-on review: Updated: Nokia Lumia 925

The Nokia Lumia 925 is an odd device â€" on the one hand, a bold design, on the other, debatable specs for a flagship phone.

Known as the "Catwalk" phone for a long time, this is the phone that some fans have been clamouring for: a Nokia Lumia that brings an aluminium design with the same innovative features.

However, it's not all good news for the metal fans, as it's still got a polycarbonate back as Nokia hasn't worked out how to rock an all-aluminium chassis in the same way HTC managed with the One.

That's not to say the design of this 4G-enabled phone isn't impressive, as with the rou nded aluminium edges you'd be hard pressed to notice that the back was made of plastic, albeit a premium version of that material â€" plus it will come in black, white and silver.

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(By the way, well done Nokia for not giving the colours "magical" names. If it's white, call it that).

The front of the phone will also still wow a few, as it's using the same ClearBlack technology, coupled with an HD OLED screen, on a 4.5-inch display.

Nokia Lumia 925 review

Underneath the hood there's a dual-core 1.5GHz Qualcomm Snapdragon chipset powering things along, as well as 1GB of RAM and an 8.7MP camera bolted on the back.

Nokia Lumia 925 review

Some eagle-eyed readers will notice something about those specs: they're identical to the Nokia Lumia 920, launched in September 2012. In the ensuing period HTC and Samsung have both launched 2GB, quad-core powered devices with much larger HD screens.

Nokia Lumia 925 review

We can't claim that they're miles ahead in smartphone terms though; while the specs don't compare at all, Nokia's well-integrated use of Windows Phone 8 means its phones generally rocket along in day to day use, and battery power is conserved as a result.

That said, there's no denying that the screen quality is a step down when viewed side by side with the likes of the One or Galaxy S4. It's not a bad screen at all, as it's bright and clear with decent colour reproduction, but the sharpness difference is noticeable when doing things like internet browsing.

Nokia Lumia 925 review

Let's talk about what the Nokia Lumia 925 is really about though: an upgraded camera with all new functionality. If you use Nokia's Smart Camera technology as the default setting it allows you to take 10 pho tos at once and then allows you to do a number of cool things with said snaps.

Nokia Lumia 925 review

Nokia calls this an 'evolution' of the camera technology on its phones, and it's true as you no longer have to faff about with separate 'lenses' to enable functionality.

Nokia Lumia 925 review

It's a similar system as the one used by HTC in the One, where capturing a 3.6 second Zoe when taking your picture allows you to create action shots, change faces in case someone blinks, remove background objects and more.

Nokia Lumia 925 review

In our quick test the Lumia 925, with its 10 photos to choose from, performed a little better at things like working out which object to remove, and was a lot better than the same functionality in the Galaxy S4, on top of being easier to manipulate images you take.

Nokia Lumia 925 review

There is a caveat to all this awesome technology: the 925 is a little slow on processing. And when we say a little, we're being kind. If you're taking photos for your own pleasure and have time to mess about with them to get the perfect result, then the annoying time watching the little dots at the top of the screen (which pop up when the phone is working through a task) isn't an issue.

But Nokia's selling this phone as having great shots you can share with friends -and nobody wants to be the person saying they can take a really cool picture then waiting 15 seconds to even start editing.

Nokia Lumia 925 review

The other bold claim made by Nokia is the "best lowlight images without using a flash" - again, taking on HTC with the One's Ultrapixel power. We couldn't test the two side-by-side, but there's no doubt that this is going to be a closely fought war, with Nokia stating it will be putting marketing budget behind proving its own Lumia camera sensor can eclipse the One.

Nokia Lumia 925 review

It reckons it can do this on a sensor that's already be en used on the 920 by adding in a sixth lens to the camera unit, helping to improve things like optical image stabilisation and general photo quality.

However it's one of the only things that's different between the two phones beyond the design, with everything else nearly identical or actually worse on the Nokia Lumia 925.

Nokia Lumia 925 review

They both pack a 2,000mAh battery, a 4.5-inch screen (although the addition of OLED technology over LCD is a welcome one) the same processor and RAM. However, the Lumia 925 has half the internal memory, down to only 16GB - with no expansion in sight, this is going to be a real problem for a lot of users.

No   kia Lumia 925 review

Wireless charging is also not included with this phone, something Nokia tells us is a bid to keep the weight of its new flagship phone right down. You can add that functionality back in through a protective case, but it still smacks of Nokia confusing its strategy given it's poured so much effort into talking up the technology.

The diet that the Finnish brand has subjected its newest handset to is impressive though, as it's now down to 139g over the 185g whopping weight of the predecessor.

Nokia Lumia 925 review

It still feels weighty compared the 130g of the plastic Samsung Galaxy S4 (despite the closeness in weight), but we like heft and metal together, so we don't think this is necessarily a bad thing - plus the battery doesn't rattle around in th e case any more, which we see as a win.

We haven't touched on the combination of Nokia and Windows Phone 8 yet - and with that you get a high level of extras out of the box. Mix Radio, HERE and clever features like Cinemagraph are all add value, and are key differentiators for Nokia.

Early verdict

The Nokia Lumia 925 is a tricky beast to rate. Nokia tells us that this is a phone designed for the more technologically minded, the person that wants the latest and greatest handset from the brand.

However it seems that person would be disappointed by the Lumia 925, with its average specs and minimal upgrade from the 920 - at least when it comes to the internals.

But there's no doubting that it's going to be a market-leading cameraphone, and with things like the dedicated camera button (sounds obvious, but makes a huge difference) the 925 is definitely going to be a front runner for anyone that wants one of the most powerful portable cameras around .

Given a lot of the functionality will be coming to the older phones though it's hard to guess whether the design update will be enough - but when you hold it in your hand and come to enjoy the combination of polycarbonate and plastic, we reckon it will be enough to sway a number of users.

Price is going to play a massive part here, and that could be where the Nokia Lumia 925 loses out to the competition. It will likely cost the same as the leading smartphones on and off contract, and if someone holds the HTC One and Nokia Lumia 925 together, they're going to be hard-pressed to pick the latter unless they're enamoured by Windows Phone's Live Tiles.

We're obviously going to reserve judgement here until we get the Nokia Lumia 925 in for review - word is this will be around the start of June, so it's not too long to wait now.

    


Computex: Get ready for Windows RT 8.1 devices powered by Snapdragon 800 chips

Computex: Get ready for Windows RT 8.1 devices powered by Snapdragon 800 chips

Computex: Get ready for Windows RT 8.1 devices powered by Snapdragon 800 chips

The Samsung Galaxy S4 (one version of it, anyway) and its quasi-revealed Galaxy Note III won't be alone in the Snapdragon 800 family for very much longer.

Qualcomm today announced that its nippy processor will support Windows RT 8.1 devices, including tablets, convertibles and notebooks.

The news came via a press release tied to Taiwan's Computex, and while it said new devices based on the 800 and Windows RT 8.1 are expected later this year, few other details were as forthcoming.

The release noted the chips offer an integrated multimode 3G/4G LTE modem, USB 3.0 support and CPU speeds that can hit 2.2GHz per core...but you already knew that.

Together we are strong

Unless you've been living under a rock the last few days, it's been hard to miss the mud slung at Windows RT. Even OEM partner Acer saw its CEO say the OS isn't "so influential anymore," though it's arguable it ever was.

Windows RT 8.1 and a hopped-up processor may be the shot in the arm the OS needs to get its fire crackling and people buying.

Qualcomm's press release said a free Wi ndows RT 8.1 update will be available in the Windows Store before 2013 is up, and attendees of Computex can spy early versions of the updated OS on Snapdragon 800 processors running it right now.

Could we see a follow-up to the original Surface RT hit the shelves by year-end? We'd bet a few chips on that.

  • Until we know more about what Qualcomm and Microsoft have in store, sneak a peak at our Build 2013 hub page
    


Monday, June 3, 2013

Fresh MacBook Pro Retina, MacBook Air refresh hints ahead of WWDC

Fresh MacBook Pro Retina, MacBook Air refresh hints ahead of WWDC

Fresh MacBook Pro Retina, MacBook Air refresh hints ahead of WWDC

Apple is likely to open next week’s WWDC 2013 by introducing new MacBook Pro Retina and MacBook Air computers, and today’s reported leaks are backing up that expectation.

Newly uncovered SKUs, believed to be for Apple’s notebooks, were sent to 9to5Mac: MD711LL/A â€" Better, MD712LL/A â€" Best, MD760LL/A â€" Better, and MD761LL/A â€" Best.

In all likelihood, these model numbers belong to either a refreshed MacBook Pro Retina or MacBook Air, as Apple is known for always offering two screen sizes with two different configurations.

The difference between the specs typically amount to processor speeds, RAM, and storage capacity, if Apple’s MacBook configuration history holds true.

2013 MacBook Pro Retina, Air

Even though it looks as if the four model numbers conform to one MacBook line, WWDC could still debut both a refreshed MacBook Pro Retina and MacBook Air.

The 2013 MacBook Pro Retina is rumored to be receiving a slimmer profile in addition to having its processor bumped up to the Intel Haswell chip next week.

Likewise, the 2013 MacBook Air would benefit from the battery-saving Haswell processor and previous reports have indicated the Air line is due for dual-microphones.

The MacBook Air refresh was also thought to be the next in line to receive a Retina display, but the added cost for Apple’s lowest-priced laptop would make that a challenge, at least at this year’s WWDC.

Towering Mac Pro redesign

Apple’s Mac Pro redesign may also be talked about at next week’s conference, as the company has promised to redesign its desktop computer before the end of 2013.

A passionate fan of the Mac Pro line created the “We Want a New Macpro” Facebook page - now 20,570 like strong - and says he recei ved tips from multiple sources recently.

The 2013 Mac Pro is said to be heavily reliant on Apple’s Thunderbolt interface with the radical move of doing away with FireWire 800 ports and optical drives.

Another bold move is the Mac Pro’s supposed lack of internal expandability. This would mean that Apple’s desktop would be falling into line with the rest of its one-size-fits-all computers.

The redesigned Mac Pro is said to be released this fall, meaning there’s a good chance that computer-focused WWDC is the best time for this announcement.

With Apple also thought to be previewing Mac OS X 9 at WWDC, this means that the event’s only post-PC announcement will be the confirmed Jony Ive iOS 7 debut ahead of the expected September launch of iPhone 5S.

    


Choosing a cloud based CRM solution

Choosing a cloud based CRM solution

Choosing a cloud based CRM solution

A cloud based customer relationship management (CRM) system can slash costs and increase revenues while allowing small and midsized businesses to mimic their larger rivals; and the business is getting bigger.

According to a recent Gartner report, software-as-a-service (SaaS) will increase its share of the CRM market from 39% in 2012, to 42% by the end of this year, rising to more than 50% in 2016.

A cloud-based approach allows SMBs to start simple and work their way up to a full-on CRM solution. Google offers a free and easy method of implementing cloud CRM, while Microsoft and IBM are providing cloud offerings aimed specifically at smaller firms.

Once the software's implemented y ou can start using techniques including an 'Amazon-style' approach to increase conversion rates significantly and bolster revenues.

Back office integration

With the right attitude and a minimal amount of IT knowledge, cloud CRM can be integrated into your back office system at little cost. "With a little bit of savvy you can build an integrated back office system without having a degree in computer science," says Gary Barnett, Principal Analyst at Ovum.

Alan Hall Managing Director of SCL, a small business of 15 people, has recently overhauled his CRM and moved it into the cloud.

"The thing that cloud gave us was the ability to think about plugging in other technology; we have plugged in email for service provision and delivery and we are just about to roll out IBM Marketing Centre," he says.

CRM isn't just about buying options; the way the software is used is just as important as the service itself. Barnett advises putting a ll customer contacts online, starting with a free tool such as Google Contacts. "When you get a bigger package you can just switch it over," he says.

In fact, Google works as an entire solution for some. One of Barnett's SMB clients uses Google Docs for its CRM, which involves interacting with 10 to 15 customers each day.

The 'Amazon approach', of sending emails to customers who have visited a site but not purchased anything, is also effective, with conversion rates of up to 40%.

Personalise messages

According to Andrew Jackson-Proes, IBM Enterprise Marketing Management (EMM) Leader, UK and Ireland, SMBs should personalise messages to the customer, which will allow them to punch above their weight.

"A small business with online retail could look at who comes to their website - higher conversion rates mean higher revenues," he says. "The key is relevancy; it's not rocket science."

At the feature-rich end of CRM, companies such as SugarCRM can offer an ideal solution for SMBs, with those more technically minded able to go for the open source option and run it themselves.

But according to Graham Laidler, Director at IT solutions firm Accelerata, Microsoft Dynamics CRM is a better bet for SMBs, because it is easy to use and has Office integration. "Both Salesforce and Microsoft do good cloud solutions and they are equivalent in features, but Dynamics is easy to use for end users," Laider says.

The Microsoft solution has a plug-in that hooks into Dynamics CRM in the cloud and provides a contact list in Outlook. Another bonus is an add-on called 'Web to Lead' - which allows you to build a 'contact us' form that can be assigned to a person within the organisation.

"That person can then be targeted with converting email leads and the company can monitor sales," Laider says. "The power of a CRM system is it takes a prospective customer to a paying cu stomer. It's about managing the customer life cycle."

IBM progress

Meanwhile, IBM's Marketing Center - a cloud-based suite integrating campaign management, email targeting and personalised offerings with marketing analytics - is useful for SMBs wanting total integration. Launched in September last year, the product is already gaining popularity in retail, travel, hospitality and b2b.

CRM applications allow you to build a solution gradually. Cloud.IQ offers a suite of integrated marketing apps, which can be managed within an SMB's existing interface and deployed via the cloud. The firm has broken down its solution into various web apps and is building it up over time, with the first two apps aimed at increasing conversion online.

According to the firm, 70% to 80% of online transactions are not completed.

"This app identifies these people and stays in contact," says the company's CEO James Critchley. "The reality is that people who have gone onto your site are a lot easier to convert."

Whether you decide to go with a free Google solution, or a more feature rich offering such as IBM's, cloud CRM allows you to gain measurability on your marketing in an easy to use environment. Adding in customer-focused techniques such as Amazon's means you can be precise in your targeting - increasing revenues as a result.

    


Sunday, June 2, 2013

Intel launches new generation Core processors promising longer battery life

Intel launches new generation Core processors promising longer battery life

Intel launches new generation Core processors promising longer battery life

Intel has announced its latest generation Core i3, i5 and i7 processor, promising that they will offer "the biggest improvement in battery life in Intel history" compared to their predecessors.

Like rival AMD, Intel believes that thin and light laptops will give way to hybrid Windows 8 devices that combine touch, keyboards and a convertible form factor that will see them either used as tablets or conventional laptops.

Intel's logic is that even larger laptops are moving towards thin and light designs, while there will be a bigger demand for touch PCs in future.

Intel is calling these chips "4th generation" and in Intel's tick-tock parlance, this is a tock (formerly codenamed Haswell) that succeeds Ivy Bridge, which also had a 22nm manufacturing process. There are 1.4 billion transistors on the quad-core die, which measures 177mm2.

Intel 4th gen Core

Comparing a 2012 Core i7-3667U (20W TDP) laptop chip with a new generation i7-4650U (15W TDP), Intel cites up to three hours of extra battery life (6 vs 9.1 hours) during HD video playback, and a two hour improvement (6.1 vs 8.3 hours) in MobileMark 2012.

Standby is up from 4.5 days to 10-13 days. Obviously we should take these figures with a pinch of salt, but there should be some in teresting improvements in test figures for laptops.

Haswell in block form

Intel is also claiming a 2x improvement in the graphics capability of the new chip's HD 5000 graphics cores vs the previous HD 4000 generation.

Last month Intel has also announced two extra levels of graphics for more professional use, called Iris and Iris Pro, numbered as HD 5100 and HD 5200 respectively.

We'll have a review of the latest generation CPU in the coming days for you on TechRadar.

    


//PART 2